About Sector Alarm
In Sector Alarm, we are constantly developing our products and services. Our state-of-the-art solutions, together with our great employees, have resulted in strong financial and organic growth over the last years.
To support our continuous growth and expansion, we need to strengthen our team with a Business Analyst. This position will be based in Madrid, reporting into the Group Lead Conversion Director.
We are looking for a natural team player, who is results-oriented and loves working with people from different cultures. This person will work closely with the country Marketing and Sales teams and other group areas (i.e., Defence, Customer Experience team…) to support our growth strategies.
The role
As part of the Lead Conversion team, with a direct line to the Group Director of Lead Conversion, you will be taking part of Lead conversion and Customers management processes in a fast growing and dynamic environment.
You will be working at group level providing support and collaborating with 8 countries: Norway, Sweden, Finland, Ireland, France, Spain, Italy and Portugal.
You will need to define, analyse, monitor, and summarize progress of the initiatives on a day to day basis.
Main responsibilities
· Extract and analyze multi-country large scale data, to generate key insights and take data driven decisions
· Collect and aggregate feedback from different stakeholders and integrate into analysis
· Contribute to problem solving sessions
· Support the end-to-end optimization of Lead conversion (i.e., prospects) and Customers processes
· Develop Customers communications strategy and build communications to be delivered to all countries leveraging our marketing automation tool.
· Track, monitor and coordinate initiatives implementation based on roadmap definition
· Work closely with the key stakeholders of the initiatives to boost implementation and maximize impact
· Understand operational “as is” process in each country to identify changes needed vs. “ideal processes” and drive changes
· Automate reports and build dashboards to monitor initiatives main KPI’s and impact if needed
· Support Lead conversion Director to prepare reports and presentations to Senior Management Team
What is your background
· Undergraduate or master’s degree with 2–4 years of work experience - Experience in a strategic consulting firm is a plus
· Degree in Business Administrations, telecommunications, or other engineering degree
· Excellent analytical and quantitative problem-solving skills
· Experience conducting large scale data analysis to support business decision making
· Excellent verbal & written communication skills in Spanish and English. Italian is a plus.
· Proven track record of leadership capabilities
· Agility, flexibility, capability to adapt and work quickly
· Proactive with a “can do attitude” and eager to keep learning
· Great ability to work in a team environment and with people at all levels in an organization
· CRM Microsoft Dynamics and PowerBI experience is a plus
· Availability to travel when needed
Why join us?
Sector Alarm is fast growing and one of Europe’s leading safety providers. We are an international company with a positive culture, driven by ambitious people. We enjoy our work and celebrate our achievements. Satisfied employees are our strongest resource as we offer opportunities for our employees to grow and develop both professionally and personally. To learn more about us visit www.sectoralarm.com
Applications will be reviewed on a rolling basis.